Privacy Policy

Temp Tags Direct ("Temp Tags Direct," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit temptagsdirect.com (the "Site") or use our temporary vehicle tag and registration services (collectively, the "Services").

By using the Site or the Services, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Site or the Services.

1. Information We Collect

Information you provide directly

When you contact us, request a quote, or use our Services, we collect information you submit, which may include:

• Name, business name, email address, and phone number
• Mailing address and shipping information for tag delivery
• Vehicle identification numbers (VINs), vehicle owner information, and other details required to process temporary registration tags
• Payment information (processed by our third-party payment processors; we do not store full credit card numbers on our systems)
• Communications you send to us by email, phone, or through the Site or our customer portal

Information collected automatically

When you visit the Site, we may automatically collect certain technical information, including IP address, browser type, device type, pages viewed, and referring URLs. This information is collected through standard web technologies such as cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Process temporary tag and vehicle registration requests on your behalf
• Communicate with you about orders, account updates, and customer service issues
• Send invoices and process payments
• Verify the legitimacy of registration requests and prevent fraud
• Comply with applicable laws, regulations, and DMV reporting obligations
• Improve the Site, the Services, and the customer experience
• Send service-related communications and, where you have consented, marketing communications

3. SMS and Text Message Communications

If you opt in to receive text messages from Temp Tags Direct, we may send you SMS messages related to your account, order status, and (with separate explicit consent) promotional offers. Standard message and data rates may apply. You can opt out of SMS communications at any time by replying STOP to any message. Reply HELP for assistance.

Phone numbers collected for SMS opt-in are not shared, sold, or rented to third parties for marketing purposes.

4. How We Share Your Information

We do not sell your personal information. We share information only as needed to operate our Services:

• State DMVs and government agencies: Vehicle and owner information must be submitted to relevant state Departments of Motor Vehicles or equivalent agencies in order to issue legal temporary tags and registrations.
• Service providers: Third-party vendors that help us operate our business — including hosting providers, payment processors, customer relationship management platforms, email/SMS delivery services, and shipping carriers — may receive limited information needed to perform their services.
• Legal compliance: We may disclose information if required by law, subpoena, court order, or to protect our rights, property, or the safety of our customers or others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction. We will notify customers of any change in ownership or use of personal information.

5. Data Retention

We retain customer information for as long as needed to provide the Services, fulfill legal and regulatory obligations, resolve disputes, and enforce our agreements. Vehicle registration records may be retained for extended periods as required by state DMV regulations.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is fully secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to correct inaccurate information
• The right to request deletion of your information, subject to our legal obligations to retain certain records
• The right to opt out of marketing communications at any time

To exercise any of these rights, contact us at info@temptagportal.com. We will respond within a reasonable timeframe consistent with applicable law.

8. Cookies and Tracking

We use cookies and similar technologies to operate the Site and improve user experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect Site functionality.

9. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of any third-party site you visit.

10. Children's Privacy

The Services are intended for business customers and are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top will reflect the date of the most recent revision. Material changes will be communicated through the Site or by email to active customers.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Temp Tags Direct
Email: info@temptagportal.com
Customer service hours: Monday–Friday, 9am–5pm ET